What are the problems, which E-bay is currently facing? How e-bay is trying to solve there problems? Are there any other solutions that e-bay should c

Problems which e-bay currently facing are:

• eBay’s top sellers aren’t interested in adding voice calls to their sales models
• eBay not be able to keep up with all the different laws found in each country
• Problem of auction’s honesty and integrity
• Customer service is also big problem for eBay

EBay has done a lot to try and solve these problems, some steps which eBay has taken are :

• It has done it's expansion
• Added extra measures of protection. One of these extra measures is the additional vehicle warranties and purchase protection up to $2000 on vehicles purchased through eBay
• Tried to create a dialogue between customers, by creating different section for customer to write their comment on website

The solutions that eBay has come up with to solve various problems seem to be effective are :

• Avoiding fraud purchase or sell, by making more secure system
• Can be more focus on facilities which customer want